CarneyPatient and Visitor Information

Patient and Visitor Information

Patient Updates 

Family and friends can check on your progress by calling patient information at 617-506-2464 or 617-506-2465. To protect your privacy, in accordance with HIPAA regulations, only basic information on your medical condition will be provided, such as good, fair, serious or critical.


Parking facilities are located in the front of the hospital and in the garage to the rear of the hospital. Handicap parking is available in both areas. Patients park for free with validation stamp. Visitors pay a nominal fee. Parking is free on the day of discharge.

(Note: No cars may be left overnight in either parking areas without permission from the security department.) 

Gift Shop 

The gift shop is located across from the information desk in the front lobby and is closed on legal holidays. The gift shop sells a variety of sweets, reading materials, greeting cards, jewelry and gift items.

Gift Shop Hours:

Monday - Friday: 9 a.m. - 4 p.m.
Saturday and Sunday (Seasonally)

Flowers and Balloons 

Flower arrangements and plants may be sent or personally delivered to patients in most units. They are not, however, permitted in the Critical Care Units. A selection of fresh flowers is also available through the hospital gift shop. Visitors are asked only to bring Mylar® (foil) balloons to patients when visiting. Due to the potential hazards of Latex balloons, this type of balloon is prohibited within the hospital.

Cash Machine 

An automatic teller machine (ATM) is located next to the information desk in the lobby. The ATM accepts a variety of bankcards.

Coffee Shop 

Dunkin' Donuts is located in the lobby and is open, daily, from 5:30 a.m. - 9 p.m. (8:30 p.m. on Sunday)


Patients and visitors are welcome to use the cafeteria located on the basement level of the hospital.

Cafeteria Hours:

Daily from 11:30 a.m. to 7:00 p.m. 


The Chapel, which is located on the second floor near the main set of elevators, is open 24 hours a day. All are welcome to visit any time of the day or night. Visitors to the chapel are invited to record their requests for prayer in our prayer petition book at the back of the chapel. Masses and other services celebrated in the chapel can be viewed on channel 15 of the in-house television system.

Eucharistic Celebration (Mass):

Mass (or Communion Service): Monday - Thursday: Noon
Mass: Sunday: 9 a.m.

Connect with Steward

Visit Our Twitter Feed Visit Our Facebook Page Visit Our YouTube Channel Email This Page Share This Page Print This Page

Subscribe to Believe

Our electronic health news
Steward DoctorFinder The Joint Commission National Quality Approval Seal American Heart Association - Stroke Commission on Cancer AABB accreditation for our blood bank operations
Interpreter Services The Leapfrog Group - A Hospital Safety Score
Copyright © 2014 Steward Health Care
Connect Healthcare Panacea CMS Solutions