The marketing and communications department oversees all public/community/media relations, marketing and hospital planning for Carney Hospital. We welcome media inquiries.

Media Contact

Bill Howland, Director of Marketing and Communications


All media inquiries should be directed to Bill Howland. If the call is of an urgent nature, or is after normal business hours, such as nights, weekends or holidays, call the hospital main line at 617-296-4000 and ask to page Public Affairs.

Helpful hints for the media 

To protect patient privacy and confidentiality and to accommodate requests for interviews and information about the hospital, its staff, employees and programs and services in a timely and accurate manner, Carney Hospital asks members of the media to follow these guidelines:

  • Out of respect for our patients' privacy, Carney Hospital does not provide details on a patient's status, including patient condition updates. 
  • All requests for information must go through Bill Howland.
  • While on hospital property, all media representatives must be accompanied by a public affairs and marketing representative at all times.
  • Anyone entering the hospital with a recording device or camera (still or video) must be accompanied by a public affairs and marketing representative.
  • All requests to record, videotape or film must be made in advance by calling Public Affairs.
  • All patients who agree to be interviewed, photographed or videotaped on hospital property for any reason must provide written consent to the public affairs and marketing office. Only patients who give this consent may be interviewed, photographed, or videotaped.


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